Before they were unionized they were expected to do everything by some clients. These are strictly personal care aides, which meant looking after the client and making sure the bedroom was tidy. My best friend was a care aide and she has been asked to wash windows, haul out the trash and even wash a car! That's why they brought in the union. Now it has swung the other way, and they won't do anything apart from the personal care of the client. In a way it makes sense, but it has gone overboard in the opposite direction. Crazy, eh?