okay what is the name brand and if you can tell me the model number also pls i can see what i can dig up for information and instruction manuals
Thanks Orik....I located the manual online....and the only thing I can figure, is that there is a piece missing. The piece is the 'recovery tank panel'....and the manual says for trouble shooting when there is no suction, that when the stairs/upholstery attachment is used, this panel must be removed. So I'm thinkin that might explain the missing panel.