What phone service is everybody using ? Shaw or Telus.
We are with Telus, but just received an offer to switch to Shaw, which is substantially lower than what we are getting with Telus. So I called Telus, and they have offered to 'waive' some of the charges that I wasn't happy with. ($4.95 long distance administration fee and $8.95 for call display).
They said they would do this as I have been a 'loyal' Telus user for many years. (ya)
My question is, if they had this 'package bundle' available...why wouldn't it have just been offered to such a 'loyal Telus user' ? It is offered to NEW Telus users, but the 'loyal' ones get to keep the old higher rates ?