I was just curious if anyone in the Vancouver area that uses Shaw internet has issues with intermittent connection problems during the bad weather?
As per the norm, Shaw blames my equipment and they have no issues.
This is the second round at this time of year that the connection poops out on me. It seems to be with the cold, rainy weather. During the dry warmer days, it's like gold, but when the fall hits, the connection drops (modem never drops, just the connection...long enough to boot me from a webpage, or online game server). I get 'request timed out' when running ping tests.
I have even tried Telus (big mistake) and they had to drop the speed down to dial-up speed just to make it more 'consistent'...um right, and the modem still dropped. Telus at least had a reason as to why it was their fault...it was because I'm in the middle of the two nodes...so no matter which way I get put, I get slow service from them.
But Shaw...rarr, where's the reasoning behind my crappy connection...
Anyone else going through this or have gone through this and know what to do? or say to the asstards at Shaw?
yes isis i have the exact same problems every winter or bad weather days. shaw states their is no problem it must be my equipment.
i am also never get anywear near the advertised speeds they state.. they say again its my equipment. not true at all. took my pc to a mates house he uses nova and damn me but i was getting 40 mb per second down load speeds best lan party i have ever been to for sure... but novus is not available in all buildings
but check them out[a href="vny!://www.novusnow.ca/index.php"] here [/a] if you are sick and tired of the bullshit from shaw and the crap speeds of telus well try novus
[a href="vny!://www.novusnow.ca/index.php"]vny!://www.novusnow.ca/index.php[/a]
a list of buildings Novus provides some service to. this list is old it was posted at [a href="vny!://www.vopenhouse.ca/blog/73/novus-network-service-area/"]this site[/a] on Monday, December 4th, 2006 at 12:11 pm so i do suggest calling Novus and checking with them if they have services available in you area and if they they don't when you might expect them to.
[h2][a href="vny!://www.vopenhouse.ca/blog/73/novus-network-service-area/" rel="bookmark" title="Permanent Link: Novus Network Service Area"]Novus Network Service Area[/a][/h2] Since the launch of the Real Estate Channel, I have had numerous enquiries from our clients regarding the service area of the Novus Network. Currently, they provide digital cable television and Internet services to most residential high-rise buildings in downtown Vancouver. The list of buildings include:[/p] Paris Place II - 555 Abbot Street
The Carlyle -1060 Alberni Street
Palisades East - 1200 Alberni Street
Palisades West -1288 Alberni Street
The Lions - 1331 Alberni Street
The Lions - 1367 Alberni Street
Yaletown Mews - 201 Alvin Narod Mews
Pacific Plaza III - 238 Alvin Narod Mews
Marinaside Resort - 193 Aquarius Mews
Aquarius II - 198 Aquarius Mews
1680 Bayshore Drive
1710 Bayshore Drive
1717 Bayshore Drive
1777 Bayshore Drive
1790 Bayshore Drive
Kings Landing II - 428 Beach Avenue
Kings Landing III - 426 Beach Avenue
Parkwest I - 455 Beach Avenue
Parkwest II - 583 Beach Crescent
Icon I - 638 Beach Crescent
888 Beach - 888 Beach Avenue
Beach Cluster - 1000 Beach Avenue
Max I - 928 Beatty Street
The Nova - 989 Beatty Street
Harbourside Park I - 588 Broughton Street
Vancouver Tower - 909 Burrard Street
The Wall Center - 1050 Burrard Street
The Altadena - 1238 Burrard Street
Landmark I - 930 Cambie Street
Landmark II - 950 Cambie Street
Waterworks - 1008 Cambie Street
Yaletown Ltd. - 1018 Cambie Street
Pacifica Main Gate - 3055 Cambie Street
Avila - 560 Cardero Street
Coal Harbour Co-op 588 Cardero Street
Lore Krill Co-op - 65 Cordova Street West
The Carina - 1233 Cordova Street West
The Callisto - 1281 Cordova Street West
C-Side - 1288 Cordova Street West
Aquarius III - 189 Davie Street
Parkview Gardens - 212 Davie Street
Bridgeview - 238 Davie Street
Pacific Plaza I - 283 Davie Street
Concordia II - 139 Drake Street
Concordia I - 199 Drake Street
Sydney Manor - 183 Drake Street
Parkview Tower - 289 Drake Street
Governor's Tower - 388 Drake Street
Century Tower - 789 Drake Street
Max II - 939 Expo Boulevard
Landmark 33 - 1009 Expo Boulevard
239 Georgia Street East
Georgia Residences - 1200 Georgia Street West
Georgia Residences - 1288 Georgia Street West
Venus - 1239 Georgia Street West
The Pointe - 1331 Georgia Street West
The Qube - 1333 Georgia Street West
The 819 - 819 Hamilton Street
Jardines Lookout - 867 Hamilton Street
The Rosedale - 888 Hamilton Street
Coal Harbour Co-op - 1515 Hastings Street West
Robinson Tower - 488 Helmcken Street
Imperial Tower - 811 Helmcken Street
The Galileo - 822 Homer Street
Pinnacle - 939 Homer Street
The Bentley - 1001 Homer Street
The Domus - 1055 Homer Street
City Crest - 1155 Homer Street
Governor's Villa I - 1318 Homer Street
Governor's Villa II - 1328 Homer Street
Governor's Villa III - 1338 Homer Street
Governor's Villa IV - 1388 Homer Street
Governor's Villa V - 1398 Homer Street
Pacific Point - 1331 Homer Street
The Waterford - 1483 Homer Street
Kings Landing I - 1515 Homer Street
Electric Avenue - 933 Hornby Street
The Canadian - 1068 Hornby Street
London Place - 1177 Hornby Street
Beach Tower - 1500 Hornby Street
Infinity - 828 Howe Street
1188 Howe Street
The Genesis - 1189 Howe Street
Ocean Tower - 1501 Howe Street
Harbourside Park II - 555 Jervis Street
Europa - 63 Keefer Place
Paris Place I - 183 Keefer Place
Icon II - 633 Kinghorn Mews
City Gate II - 1159 Main Street
Quaywest - 1033 Marinaside Crescent
Quaywest II - 1067 Marinaside Crescent
Marinaside Resort - 1077 Marinaside Crescent
Marinaside Resort - 1099 Marinaside Crescent
Aquarius - 1111 Marinaside Crescent
Aquarius I - 1199 Marinaside Crescent
The Peninsula - 1201 Marinaside Crescent
Crestmark II - 1228 Marinaside Crescent
Roundhouse - 1267 Marinaside Crescent
Crestmark I - 1288 Marinaside Crescent
The Concord - 1328 Marinaside Crescent
Columbus - 1383 Marinaside Crescent
Orca Place - 1166 Melville Street
Pointe Claire - 1238 Melville Street
188 Millross Avenue
The Brighton - 120 Milross Avenue
The Sussex - 189 National Street
The Electra - 989 Nelson Street
Bauhinia - 535 Nicola Street
The 501 - 501 Pacific Street
The Aqua - 550 Pacific Street
Pacific Promenade - 888 Pacific Street
Quayside Place - 1010 Pacific Boulevard
Pacific Plaza II - 1177 Pacific Boulevard
The Classico - 1328 Pender Street West
Harbour Cove I - 1450 Pennyfarthing Drive
Harbour Cove II - 1470 Pennyfarthing Drive
Harbour Cove III - 1490 Pennyfarthing Drive
The Viceroy - 1088 Quebec Street
The National - 1128 Quebec Street
City Gate - 1188 Quebec Street
The Savoy - 928 Richards Street
Mondrian 1 - 969 Richards Street
Mondrian 2 - 989 Richards Street
The Miro - 1001 Richards Street
The Gallery - 1010 Richards Street
Park Plaza - 1188 Richards Street
The Eden - 1225 Richards Street
The Metropolis - 1238 Richards Street
The Oscar - 1295 Richards Street
The Azura - 1438 Richards Street
The Azura II - 1495 Richards Street
Conference Plaza - 438 Seymour Street
The L'Aria - 822 Seymour Street
Metropolitan Towers - 930 Seymour Street
The Spot - 933 Seymour Street
Metropolitan Towers - 980 Seymour Street
Brava North - 1155 Seymour Street
Brava South - 1199 Seymour Street
The Space - 1238 Seymour Street
Electric Avenue - 938 Smithe
The Sterling - 1050 Smithe
West One - 1408 Strathmore Mews
The Taylor - 550 Taylor Street
Pacifica North Gate - 518 14th Street West
Pacifica South Gate - 503 16th Street West
Harbour Cove IV - 1515 1st Avenue West[/p] The Novus Network is expanding their fibre optic network, with plans to offer their services to an increasing customer base in the Lower Mainland as their service area continues to grow.
[/p]
[/p]hope this is useful info to those who are as disgusted with Shaw and Telus as i
[/p]
[/p]
Hi Isis,
We have Shaw internet and I too notice that when it's considerably windy/rainy during the nights, then the internet slows down or doesn't work at all. It seems to happen in the middle of the night when most are fast asleep so I don't really bother with contacting Shaw.
BUT - We actually had a problem with them a while ago where the modem was constantly slowing down or shutting off causing our internet to stop and go anytime during the day. It was damn frustrating and we knew it wasn't the weather. After speaking to several Reps who gave us crap back, we finally got one Rep who said that he would send a Technician out to our home to check out the unit. It turned out that he ended replacing our modem and that the box outside was damaged. He fixed the outside problem and after that, our internet worked great. To show that Shaw was sorry, they gave us a few months of their highest speed of internet which was really nice for us. We definitely took advantage of that by downloading a ton of things since it was fast.
I hope you're able to get things sorted out with Shaw soon. You're right, Telus is terrible for internet and I had them before we decided to chose Shaw.
[a href="vny!://www.digitalhome.ca/forum/showthread.php?t=35079"]vny!://www.digitalhome.ca/forum/showthread.php?t=35079[/a]
This thread answers all the problems.
A) The one PL mentioned where it could be a cable issue on your end
B) They have issues and haven't dealt with it.
Thanks for the info gang...but as it happens, we have had at least 10 visits by shaw technicians and they have done their normal routine:
1. switch our modem (twice)
2. switch our cables (three times)
3. blamed out computers (but they worked just fine with shaw at our old place)
4. fiddled with the building connectors
5. fiddled with the in-suite connectors
6. blamed our computers
7. blamed our computers...etc..etc...you get the point!
Needless to say, we don't call them anymore because they are a bunch of tools.
We are now looking at getting a load balancing router to share Shaw and Telus together (since we have both, when one fails we are currently switching to the other)...does anyone have any info on the LBR's?
I checked out the other provider that services downtown...that made me cry seeing that kind of service...bad side is, I know for a fact there's no fibre-optic cables in our building (Telus can't service HD TV or Extreme Internet here and their techy said is was so), otherwise, that would be the best option right now.
Anywhos....if you guys know about the LBR or know anyone that has one and their feedback on them, it would be great if you could pass it along.