What phone service is everybody using ? Shaw or Telus.
We are with Telus, but just received an offer to switch to Shaw, which is substantially lower than what we are getting with Telus. So I called Telus, and they have offered to 'waive' some of the charges that I wasn't happy with. ($4.95 long distance administration fee and $8.95 for call display).
They said they would do this as I have been a 'loyal' Telus user for many years. (ya)
My question is, if they had this 'package bundle' available...why wouldn't it have just been offered to such a 'loyal Telus user' ? It is offered to NEW Telus users, but the 'loyal' ones get to keep the old higher rates ?
I just bundled my telus services recently and now I have more service for the same amount. I was just too lazy up to ths point to phone and ask about new services and I have a strict "Do Not Call" notice on my account so it was my own fault.
I didn't do anything, except ask if I was getting the best price they had. I have my cable and internet with Shaw. So I'm not really getting any 'bundle' from them....yet they were still able to knock those fees off.
I don't understand these things.
TV IS expensive. I wish they would come out with come kind of 'Select-A-Bundle'.
We have more than basic cable....but to get the channels we'd like....we have to take a whole lot of crap we don't want. And unfortunately....the few channels that we want, are separated into two different bundles. So we're paying for a whole lot more than we want. What we need, is a competitor. Negotiating with Telus would have been fruitless, if there were no alternatives.
[img height=56 src="vny!://discoverseattle.net/forums/richedit/smileys/Shocked/1.gif" width=58 border=0]P.C. wrote: Oh Crap ! Lise....I've just done it again. I hit modify instead of reply and posted right over top of your post. And once it's gone, I can't retrieve it. My sincerest apologies Lise....I'm so sorry. Apparently I need another coffee.
P.C. Post: I was a little concerned with getting phone service from Shaw. Their track record in delivering the HD channels has not been very good in our area...so trusting them with phone service doesn't appeal to me.
Telus has the WORST system ever in getting to actually talk to a person. They should brush up on the definition of 'communication'.
LOL. No problemo, Ms. PC. (//vny!://discoverseattle.net/forums/richedit/smileys/Happy/12.gif)
I can't remember exactly what I wrote around 5.45am but it was something like this.....
TELUS SUCKS. PERIOD. TELUS SUCKS. PERIOD. TELUS SUCKS. PERIOD.[/DIV][/DIV]
LOL.....That was basically the gist of your post Lise.
I don't know why I do that. I've done it to Michel a couple times....and have since tried to be extra careful. Too early I guess. (plus I'm all excited about my massage today....which I better get ready for pretty quickly)
Shaw or Telus ?
lol...I think you're right Michel.
I guess what bugs me, is that their charges don't seem to be reflective of their actual cost. What I mean is....if I had not called, they would have continued to charge me what they have been charging, while a new customer would or could be paying less for the same service.
It's crazy I tell ya !
Telus for phone and Shaw for hi-speed/cable.
A couple of years ago, I used to have Telus for phone and internet. I kept paying about $40 a month for the internet for several months. I saw several deals through Telus for new customers for their hi-speed. So, I called Telus and asked them for a lower rate (the one they are offering new customers). Well, it never hurt to ask because they gave me the lower rate (I think it was $22 something/month) for about 6 months. I've asked for the lower rate twice and they have given it to me. I am also a long-term customer who have made payments on time, every month.
Even though the discounted rate applied for a few months, I still saved a lot of money. I was happy that Telus agreed with me.
Hey All,
PL did you know theres a penguin in your avatar?
Anyhoo, we are now in an all in one bundle with shaw, and we arent affraid to call and say why are we not getting the lowest price when we saw this offered to new customers. As for my parents on the island they use shaw for their internet adn cable.. but not phone cause shaw isnt offered there yet.