I have to report, that the company that lost my books, is going above and beyond trying to retrieve them. I can't believe the lengths they are going to, to rectify this problem. Even if they can't retrieve them at this point, I know it sure wouldn't be for a lack of trying. I can't remember getting that kind of service ANYWHERE in years. (except The Bay....sort of.....it took them 3 years....but they did it)