It never seems to end, does it. You have my sympathy, and hope that things improve soon. The powers that be decided that this building needed new fridges, so I dutifully hauled mine out to the middle of the floor, and they trundled in the new one "fresh from the factory". My other one was perfectly good, but this one has the rubber stripping around the freezer door lifting away already. I called them back, and they agreed that it was actually defective, but left it there anyway. So now I will have to howl to management that it needs either fixing or replacing, causing further annoyance. If I yell loudly enough, I may be able to preserve my frozen food. I will never understand bureaucracy